A current vaccination certificate (in the case of puppy classes either the first, second or third vaccination) will be required to be viewed by the Instructor at the commencement of the course. Any dog that is sick or injured will not be worked with unless written advice is received from a qualified Vet indicating that it is safe to train the dog. A dog that has bitten another dog or person, or that shows undue aggression or unusual behaviour, must immediately be reported to the Instructor.
A non-refundable deposit of $50 is required to enrol and secure your place in a class. A confirmation letter/email detailing your class information will be forwarded to you once the class has been finalised. The balance of course fees is payable at the first lesson. Payment can be made by cash or internet banking direct deposit.
Banking details BSB: 063 852 Account: 1025 2644 Details of deposit must include surname as used on the registration form.
A minimum of three (3) working days’ notice prior to the class commencement date is required if you do not wish to undertake the course enabling your deposit to be transferred to the next available class. Failure to give notice within three (3) working days of the class commencement date will result in a $60 cancellation fee. Domestic Dog Training reserves the right to cancel, combine or divide classes; to change the time, date or place of meeting; to change the Instructor or assignments and to make other revisions which may become necessary.
Once a course has commenced, no refunds are made for lessons that are missed and are non-transferrable to any other program, services or products. However, if notice is given of non-attendance beforehand, we will attempt to find a place in a subsequent class, should there be a vacancy for the lesson/s that was missed. Products remain the property of Domestic Dog Training until paid for.
If you are unable to attend a class/course due to unforeseen circumstances (eg. illness, dog injury), you may transfer to another class/course, provided that a vacancy exists. Domestic Dog Training must approve this transfer.
The quality of results you achieve will depend directly on the work you put in. As such, Domestic Dog Training does not guarantee success. Domestic Dog Training exercises care in all training procedures, however, we are not liable for any injury or damage to your dog or persons attending sessions. Whilst all care is taken during training, if any dog or any person damages any property or causes injury, Domestic Dog Training is not liable for any costs arising out of such damage. Responsibility lies with the owner of the dog or persons responsible. For the avoidance of doubt, the exclusion and/or limitation of liability contained in clause 6 extends to and protects Domestic Dog Training Officers, Employees and Instructors.
Domestic Dog Training is bound by the Privacy Amendment (Private Sector) Act 2000. All personal information obtained will be appropriately collected, stored, used, disclosed, transferred and destroyed in accordance with the National Privacy Principles.